Gifford complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Gifford does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Gifford provides:
- free aids and services to people with disabilities to communicate effectively with us, such as:
- qualified sign language interpreters
- written information in other formats (large print, audio, accessible electronic formats, among others)
- free language services to people whose primary language is not English, such as:
- qualified interpreters
- information written in other languages
If you believe that Gifford has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Patient Relations
P.O. Box 2000, 44 S. Main Street
Randolph, VT 05060
phone: (802) 728-2433
You can file a grievance in person, by mail, or by phone.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1 (800) 368-1019, 1 (800) 537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html.
