Staffer Claudette Goad recognized for dedication to long-term care
RANDOLPH CENTER, Vt.—Gifford’s Menig Nursing Home at Morgan Orchards Senior Living Community is one of five of the state’s 36 Medicaid-participating homes to receive a 2019 Nursing Home Quality Award from the Agency of Human Services, Division of Licensing and Protection in the Department of Disabilities, Aging and Independent Living (DAIL).
Presented in late September during the annual meeting of the Vermont Health Care Association (VHCA), the award recognizes “outstanding nursing homes which have met high standards of quality of care for Vermont’s nursing home residents.” Homes were selected for the award following review of data related to providing and sustaining superior quality of care, including outcomes from recent health and satisfaction surveys. Menig previously received the award in 2005-2010 and 2012.
“This award reflects the dedication to excellence and high quality of care provided to residents daily by our team,” said Menig Administrator Ursula Margazano, who accepted the award on behalf of Menig with Director of Nursing Brooks Chapin, RN, DNS. “We are proud of our colleagues and appreciate the state recognition, which includes a financial award to further enhance the quality of service provided to our residents.”
The financial award, based on facility size, will be released at a later date.
Also at the VHCA annual meeting, Menig staff member Claudette Goad was named the 2019 VHCA Executive Assistant of the Year. Goad, who has worked at Menig for the last four of her 43 years with Gifford, was recognized for her “significant contributions and personal dedication to the long term care profession.”
“Claudette is an invaluable asset to our team,” said Margazano. “She is always ready to lend a hand anywhere one is needed, jumping in to help cover answering phones, greeting families, planning a competency day … or initiating a conversation with a resident that seems to be having a lonely day.”
Menig Nursing Home, a 30-bed facility, is the only skilled-nursing home in Orange County and the smallest in Vermont. Menig offers round-the-clock nursing and restaurant-quality meals in a vibrant, family-like setting at Morgan Orchards Senior Living Community. For more information about Menig, visit morganorchards.com/nursing-home-care/about-menig.
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Gifford is a community hospital in Randolph, Vt., with family health centers in Berlin, Bethel, Chelsea, Randolph, Rochester and White River Junction, and specialty services throughout central Vermont. A Federally Qualified Health Center and a Top 100 Critical Access Hospital in the country, Gifford is a full-service hospital with a 24-hour emergency department and inpatient unit; many surgical services; a day care; two adult day programs; and the 30-bed Menig Nursing Home, which was named by U.S. News & World Report as one of the best 39 nursing homes in the country in 2012. The Birthing Center, established in 1977, was the first in Vermont to offer an alternative to traditional hospital-based deliveries, and continues to be a leader in midwifery and family-centered care. The hospital’s mission is to improve individuals’ and community health by providing and assuring access to affordable, high-quality health care in Gifford’s service area.